This is the privacy statement of CEG (UK) Limited.
We may collect, use and store different types of personal information about you, which we have grouped together as follows:
Contact Details Email address, phone number and other business contact details
Contractual Details about the services we provide to you.
Marketing Your marketing preferences
In general terms, we collect and use personal information to:
More specifically, the table below explains how we use your personal information and the reasons that we rely on in doing so. Where these reasons include legitimate interests, we explain what these legitimate interests are.
| What we use your information for | Our reasons | Our legitimate interests |
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We may collect personal information about you (or your business) from the following sources:
Data you give to us: When you talk to us over the phone / email us.
Data we collect when you use our services: Payment and transaction data.
Data from third parties that we work with: Publicly available resources, companies that introduce you to us etc
We will not share your personal information with any third parties.
When providing our services, we sometimes use systems to make automated decisions based on personal information we have, or have collected from others, about you and/or your organisation. This helps us to ensure that our decision-making is as efficient as possible.
The types of automated decisions we make are as follows:
[Credit checking prior to contractual sign off.]
We may hold your contact details for a period of time for the following reasons: financial regulations, accountancy/finance, banking related records, miscellaneous records.
We do not sell, rent or lease personal data. We will vigorously challenge any attempts by government agencies or other private sector organisations to gain access to any information given to us.
See privacy information specific to the website use.
Access to your information: You have the right to request a copy of the personal information about you that we hold.
Correcting your information: We want to make sure that your personal information is accurate, complete and up to date and you may ask us to correct any personal information about you that you believe does not meet these standards.
Deletion of your information: You have the right to ask us to delete personal information about you where:
Objecting to how we may use your information: You have the right at any time to require us to stop using your personal information for direct marketing purposes. In addition, where we use your personal information to perform tasks carried out in the public interest or pursuant to the legitimate interests of us or a third party then, if you ask us to, we will stop using that personal information unless there are overriding legitimate grounds to continue.
Restricting how we may use your information: n some cases, you may ask us to restrict how we use your personal information. This right might apply, for example, where we are checking the accuracy of personal information about you that we hold or assessing the validity of any objection you have made to our use of your information. The right might also apply where this is no longer a basis for using your personal information but you don't want us to delete the data. Where this right to validly exercised, we may only use the relevant personal information with your consent, for legal claims or where there are other public interest grounds to do so.
Portability: if we process personal information that you provide to us on the basis of consent or because it is necessary for the performance of a contract to which you are party, and in either case that processing is carried out by automated means, then you have the right to have that personal information transmitted to you in a machine readable format. Where technically feasible, you also have the right to have that personal information transmitted directly to another controller.
Automated processing: if we use your personal information on an automated basis to make decisions which significantly affect you, you have the right to ask that the decision be reviewed by an individual to whom you may make representations and contest the decision. This right only applies where we use your information with your consent or as part of a contractual relationship with you
Withdrawing consent using your information: Where we use your personal information with your consent you may withdraw that consent at any time and we will stop using your personal information for the purpose(s) for which consent was given.
Please contact us in any of the ways set out in the Contact information and further advice section if you wish to exercise any of these rights.
We keep this privacy statement under regular review and will place any updates on this website. Paper copies of the privacy statement may also be obtained upon request. This privacy statement was last updated on November 2019.
enquiries@ceg.scot
We seek to resolve directly all complaints about how we handle personal information but you also
have the right to lodge a complaint with the Information Commissioner’s Office:
Online: https://ico.org.uk/global/contact-us/email/
By Phone: 0303 123 1113
By Post: Information Commissioner's Office, Wycliffe
House, Water Lane, Wilmslow, SK9 5AF